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Leaking Pipes

 A higher than normal water bill might be your first indication of a leaking pipe. Or you might hear the sound of running water even though all your fixtures are turned off.

When you suspect a leak, check the fixtures first to make sure all the faucets are tightly closed. Then go to the water meter, if you have one. If the dial is moving, you're losing water somewhere in the system.

Plumbing Emergencies

In a plumbing emergency, you'll need to stop the flow of water quickly. To do this, you and each member of your family needs to know the location of the shutoff valve for every fixture and appliance, as well as the main shutoff valve for the house, and how they operate.

If the emergency involves a specific fixture or appliance, first look for its shutoff valve and turn it clockwise to shut off the water to that fixture or appliance only.

The valve is usually located underneath a fixture such as a sink or a toilet, or behind an appliance, such as a clothes washer, at the point where the water supply pipe (or pipes) connects to it. 

If the problem is not with a particular fixture or appliance, or if there's no shutoff valve for the fixture or appliance, use the main shutoff valve to turn off the water supply to the entire house.

You'll find the main shutoff valve on the inside or outside of your house where the main water supply pipe enters. In cold climates, look just inside the foundation wall in the basement or crawl space. 

Turn the valve clockwise to shut it off. Professional Tip If you need a wrench to turn the valve, keep one, specially labeled near the valve so it's handy.

If the main shutoff valve itself is defective and needs to be repaired, call your water company; they can send someone out with the special tool that's required to shut off the water at the street before it reaches the valve.

Leaking or Broken Pipe

Turn off the main shutoff valve to prevent water damage.  

Quick Fixes:  Stick a pencil point into the hole and break it off, then wrap the pipe with electrician's tape. Smear some plumber's epoxy repair putty over the tape to make sure it doesn't leak.  Let it set for half an hour and turn the water back on.

Wrap a piece of rubber (like an old inner tube) around the pipe over the hole, and then use a C clamp and small blocks of wood to clamp the rubber wrap tightly in place.

If you have them, hose clamps around the rubber covering the hole could also be used to keep water from leaking. Don't have any old rubber that can act as a repair.
Cut a piece of garden hose long enough to cover the hole in the pipe plus two or three inches on each side.

Slice the garden hose lengthwise and position it over the hole in the pipe. Once again, use hose clamps to keep it in place and stop water from leaking.

Then, call one of our plumbing professionals out to determine the cause of the problem and possibly pinpoint where the leak is coming from with our high efficiency water or gas leak detection equipment.

Or you may request for service by applying on-line and save 15% off, or phone us, or email us at   Thank You.  

24 Hour Plumbing in San Francisco
24 Hr Plumbing in San Francisco
Sugar Bear Plumbing & Rooter Service

Hi, My name is Lawrence Smith, President and Founder of Sugar Bear Plumbing, Inc. Born in Jackson, Mississippi; hometown - Hazlehurst, Mississippi.

Moved to Richmond, Ca. in 1988.  By 1991 my father relocated us to Diamond Heights in San Francisco, Ca.  With over 45 years of plumbing under his belt, that led me to be like father, like son.
Sugar Bear was a nickname given to me by a local couple, who became good friends of mine in 1997.   San Francisco is one of the many cities I have visited and I'm proud to say it's my new home. I started Sugar Bear Plumbing in 2001 with the support of my wife & step daughter.

A few years later came my look-a-like son & daughter. We now live in South San Francisco. 

24/7 Emergency Plumber Services offered 

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Redwood City
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Cities:  San Francisco, South San Francisco, Daly City, Pacifica, Brisbane, San Bruno, Millbrae, Burlingame, Palo Alto, Belmont, San Carlos, San Mateo, Foster City, Redwood City, Menlo Park

Website Address:

Sugar Bear Plumbing & Rooter
San Francisco: .
(415) 641-8568
San Mateo Area:
(650) 583-3330
101 A Hickey Blvd Ste #120
South San Francisco, Ca 94080

Toilets:  How a toilet works:There are two assemblies concealed under the lid of a toilet tank. 1. A ball cock assembly, which regulates the filling of the tank, and 2. A flush valve assembly, which controls the flow of water from the tank to the bowl.When someone presses the flush handle, the trip lever raises the lift wires or chain connected to the tank stopper. As the stopper goes up water rushes through the valve seat into the bowl via the flush passages. The water in the bowl yields to gravity and is siphoned out the trap.Once the tank empties, the stopper drops into the flush valve seat. The float ball trips the ball cock assembly to let a new supply of water into the tank through the tank fill tube. As the tank water level rises, the float ball rises until it gets high enough to shut off the flow of water. If the water fails to shut off, the overflow tube carries water down into the bowl to prevent an overflow.  Unclog Clogged Toilets Keep your toilet from running excessively Fix toilet loud noises Fix your leaking toilet Mid Grade Toilets High Grade toilets Low Flow Capacity Toilets High Efficiency Toilets If you may need further assistance with your toilet issues, please look no further, our experienced service technicians are waiting to assist you. If you want to find out more info please contact us by phone, email, or request service by clicking on the request for service link below.
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Apply on-line and save up to 15% off your next schedule serviceThank You. Preventing Clogged Drains No plumbing problem is more common or more frustrating than a clogged drain. ?  Kitchen sink drains clog most often because of a buildup of grease that traps food particles. ?  Hair and soap are often at fault in bathroom drains. Drains can usually be cleared easily and inexpensively, but taking some simple precautions will help you avoid stop-ups. Proper disposal of kitchen waste will keep sink drain clogs to a minimum.

Don't pour grease down the kitchen sink. ?  Don't wash coffee grounds down the sink. Throw them out. ?  Be sparing with chemical cleaners, particularly if you have brass, steel, or cast-iron traps and drainpipes; some caustic chemicals can corrode metal pipes. ?  If used no more than once every few months, cleaners containing sodium hydroxide or sodium nitrate can be safe and effective. ?  Clean floor drain strainers. Some tubs, showers, and basement floor drains have strainers that are screwed into the drain opening. You can easily remove these strainers and reach down into the drain with a bent wire to clear out accumulated debris. And be sure to scrub the strainer. ?  Clean pop-up stoppers in the bathroom sink and the tub regularly.

Lift out sink pop-ups once a week and rinse them off. ?  Every few months, remove the overflow plate on a tub and pull up the pop-up assembly to reach the spring or rocker arm. Remove accumulated hair and rinse thoroughly. ?  Keep the sewer pipes from the house free of tree roots that may invade them. If roots are a particular problem in your yard, you may need to call in professionals once a year or so to clear the pipes. They'll use an electric auger to cut out the roots. ? 

Flush the drain-waste and vent systems whenever you go up onto your house roof to clean out downspouts or gutters. Run water from a garden hose into all vents, giving them a minute or two of full flow. Request service on-line and save 15%, or phone us, or email us at